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Warning, Owner troubleshooting – Aquacal H 100 User Manual

Page 33

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9

OWNER TROUBLESHOOTING

Owner Troubleshooting Procedure:

Note…

This procedure is restricted to problems which may be related to the control system of your heater,

and/or site conditions affecting the ability of the control system to properly start and run your

heater. For other suspected problems, such as (but not limited to): “Heater Leaking Water”,

“Heating, but Not Heating Enough”, etc….Please refer to the heater Owner’s Manual.

Insure correct water flow to the heater: Valves properly set, filter clean, and pump running;

1. Check heater power supply: All breakers and disconnect switches turned ON;

2. At this point, if no display is seen on heater control panel, call AquaCal Customer Support;

3. If display is now showing current water temperature, proceed with programming (Turn back

to Section Entitled: START UP & SETTING OPERATING CONTROLS.).

4. If display is NOT blank, but is NOT displaying current water temperature, but IS displaying

“Flo”, re-verify correct water flow through unit. If water flow is correct, and “Flo” still

displays, contact AquaCal customer support.

Fault Display Codes & Possible Owner Actions

Code Error Description

Owner Actions

[dPO]

Defrost Sensor Open

Contact installing dealer or Aquacal Customer Support

[PO]

Water Temperature

Sensor Open

Contact installing dealer or Aquacal Customer Support

[dPC]

Defrost sensor shorted

Contact installing dealer or Aquacal Customer Support

[PC]

Water temperature

sensor shorted

Contact installing dealer or Aquacal Customer Support

[LP]

Refrigerant system low

pressure switch open

Contact installing dealer or Aquacal Customer Support

[HP]

Refrigerant system high

pressure switch open

Contact installing dealer or Aquacal Customer Support

[FLO] Low or no water flow

detected

If correct flow has been determined per item #1 above- – Contact installing

dealer or Aquacal Customer Support

[FS]

Heater in defrost mode Normal function in lower air temperatures. Fan continues to run and

compressor is off. Compressor will restart when air coil temperature
reaches 38

°F or above. If heater remains in defrost– Contact installing

dealer or Aquacal Customer Support

[CSE]

Control system error

Controller may need to be reset. Disconnect then reconnect power to

heater; if error continues– Contact installing dealer or Aquacal Customer

Support

Failure to heed the following can result in

permanent injury or death.

Heater contains no owner-repairable parts. Do NOT exceed the troubleshooting

actions explained below. If explained owner-troubleshooting fails to correct the

problem, do NOT attempt repairs to the heater…Contact your installing dealer or

AquaCal Customer Support: 1-800-786-7751.

WARNING !