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Options, Your messages, About message categories – Avaya Distributed Office Voice Mail User Manual

Page 2: Listening to messages

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Options

After you log in, choose an option:

Your messages

About message categories

You can assign Priority, Private, and
Return Receipt categories to messages
you send.

• Priority messages are heard first

when listening to new messages.

• You cannot forward Private

messages.

• Return Receipt messages notify you

when the message is listened to by
the recipient.

You can assign one, two, or all cate-
gories to a message.

Listening to messages

1. Log in to voice mail.

2. Press

2 to get messages. The

system plays the message header.

3. Choose an option:

- To listen to the message,

press

0. If the message is a fax it

will be transferred to your email
(if configured).

- To skip the message, press

#.

The message will remain as “new”
until you listen to the body.

- To replay the header only,

press

2 3.

- To delete the message,

press

* 3.

- To play or replay the message,

press

0.

- To change the message status

back to new, press

* 6, then

press

# to go to the next

message. The next time you log in
for messages, you hear this
message again as a new message.

- To return to the previous message,

press

* 5. To backup to the

desired message, press

* 5

repeatedly.

- To respond to the message,

press

1.

Note: Delete faxes which you have
transferred in order to free space in your
voice mail.

Press

For

1

Recording and sending messages

.

2

Listening to messages

3

Recording or deleting a Personal Greeting

4

Changing your Personal Operator

5

Personalizing your mailbox

.

6

Using Outcalling

8

Choosing Call Answer Mode

* 8

Transferring to another extension