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Additional information, Troubleshooting, Power – Sony DVP-NS500V User Manual

Page 83: Picture, Sound

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Additiona

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83

Additional Information

Troubleshooting

If you experience any of the following
difficulties while using the player, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.

The power is not turned on.

, Check that the power code is connected

securely.

There is no picture.

, The connecting cords are not connected

securely.

, The connecting cords are damaged.
, The player is not connected to the correct TV

input jack (page 18).

, The video input on the TV is not correctly set.

Picture noise appears.

, The disc is dirty or flawed.
, If the picture output from your player goes

through your VCR to get to your TV, the copy-

protection signal applied to some DVD

programs could affect picture quality. If you

still experience problems even when you

connect your player directly to your TV,

please try connecting your player to your TV’s

S video input (page 18).

Even though you set the aspect ratio

in “TV TYPE” of “SCREEN SETUP,”

the picture does not fill the screen.

, The aspect ratio of the disc is fixed on your

DVD.

There is no sound.

, The connecting cord is not connected securely.
, The connecting cord is damaged.
, The player is connected to the wrong input

jack on the amplifier (receiver) (page 22, 24,

25).

, The amplifier (receiver) input is not correctly

set.

, The player is in pause mode or in Slow-motion

Play mode.

, The player is in fast forward or fast reverse

mode.

, If the audio signal does not come through the

DIGITAL OUT (OPTICAL or COAXIAL)

jack, check the audio settings (page 78).

, SACD audio signals are not output from the

digital jack.

Sound is noisy.

, The disc is dirty or flawed.

Sound distortion occurs.

, Set “AUDIO ATT” in “AUDIO SETUP” to

“ON” (page 77).

The surround effect is difficult to hear

when you are playing a Dolby Digital,

or DTS sound track.

, Check the speaker connections and setting

(page 22, 27, 78)

, Depending on the DVD, the output signal may

not be the entire 5.1 channels. It may be

monaural or stereo even if the sound track is

recorded in Dolby Digital or DTS format.

Power

Picture

Sound

continued