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Getting help, Vaio support agent, Troubleshooting – Sony PCG-C1VPK User Manual

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Electronic Music Distribution (EMD) Services .. 81
Starting OpenMG Jukebox 2.0 ............................ 82
Recording a CD ................................................... 84
Transferring Songs (Check-in/Check-out) .......... 85
Check-out............................................................. 85
Check-in............................................................... 86
Notes on using Portable Players .......................... 87
Notes on performing the System Restore function of
System Tools on Windows

®

Millennium Edition87

Additional Features.............................................. 88

Software Support Information .................................. 89

Sony Service Center ............................................ 90

Getting Help...............................................93

Support Options ........................................................ 93

VAIO Support Agent .................................95

Using the Quick Fix Wizard ..................................... 95
Using Common Solutions ......................................... 97
About Automatic Updates ........................................ 98

Update Notification ............................................. 99
VAIO Support Agent Properties........................ 100

Using Support Central ............................................ 101

Troubleshooting......................................105

Troubleshooting your Notebook ............................. 106

Troubleshooting the LCD screen....................... 109