Optical discs, What should i do if the disc does not slide out – Sony VPCZ2390X User Manual

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Troubleshooting >
Optical Discs

Optical Discs

Why does my computer freeze when I try to read a disc?

The disc that your computer is trying to read may be dirty or damaged. Follow these steps:

Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.

Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data.

Remove the disc from the optical disc drive.

Check the disc for dirt or damage. If you need to clean the disc, see Discs

(page 150)

for instructions.

What should I do if the disc does not slide out?

❑ Make sure the docking station is connected to an AC power source.
❑ Press the disc eject button on the docking station.
❑ If the disc eject button does not work, click Start and Computer, right-click the optical disc drive icon, and select Eject.
❑ Try restarting your computer.