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Computer connection/rolly choreographer, Charging the battery, Troubleshooting – Sony SEP-30BTWHI User Manual

Page 27

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SEP-30BT  3-870-834-11(1)

SEP-30BT  3-870-834-11(1)

Symptom

Cause/Remedy

Even if you started charging the

battery, the Play-button indicator

does not light up in orange.

When the battery is discharged entirely, or has not been

used for a prolonged period, the indicator may not light

up immediately after the charging preparations are

completed. After a few minutes, the indicator will light up

in orange and charging of the battery will start.

Computer connection/Rolly Choreographer

Symptom

Cause/Remedy

When you install the software,

an error message appears on the

computer display.

You may not be able to use the player with that computer.

See the system requirements (

page 21).

Even if you insert the supplied CD-

ROM into the computer, the install

wizard does not start automatically.

The install wizard may not start even if the CD-ROM is

inserted, depending on the computer setting. In this case,

right-click the CD-ROM drive on Windows Explorer,

double-click SetupSS.exe. The Main Menu for installation

will appear.

Rolly Choreographer cannot be

installed.

Visit the website below.

For customers in the USA:

http://www.sony.com/rollysupport

For customers in Canada:

English http://www.sony.ca/ElectronicsSupport/

French http://fr.sony.ca/ElectronicsSupport/

O

thers

Symptom

Cause/Remedy

There is sufficient remaining battery

power, but playback cannot be done.

The battery has deteriorated and should be replaced.

Consult your nearest Sony dealer or Sony Service

Center.

Some music tracks cannot be played.

If you add or delete files in the “RMF,” “RSF,” or “SMDB”

folder on the player, or delete or rename these folders,

some music tracks may not be displayed in the Rolly list

on Rolly Choreographer and they may not be played on

the player.

Charging the battery

Symptom

Cause/Remedy

Battery life is short.

The operating temperature is below 5 °C (41 °F).

Battery life sometimes becomes shorter due to the

circumstances in which the battery is being used. This is

not a malfunction.

Battery charging time is not sufficient.

Charge the battery sufficiently.

You have not used the player for a prolonged period.

The efficiency of the battery will be recovered by

repeatedly charging and discharging it.

The battery should be replaced with a new one.

Consult your nearest Sony dealer or Sony Service

Center.

The battery is not charged.

The USB cable is not connected to a USB port on your

computer properly.

Disconnect the USB cable, and then connect it again.

Use the supplied USB cable.


Troubleshooting

(continued)

continued

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