Sony PCG-FX240K - Manual (Page 101)

101
Getting Help
Sony provides you with several support options to answer questions about your
VAIO
®
Notebook or the preinstalled software. Refer to these resources in the
order they are listed.
Support Options
1 VAIO
®
Notebook User Guide and VAIO
®
Notebook Quick Start
The online VAIO
®
Notebook User Guide and printed VAIO
®
Notebook Quick
Start provide you with information on how to maximize your notebook
capabilities and solve common problems. To access the online user guide, click
Start on the Windows
®
taskbar, select Help Center and VAIO Documentation.
The quick start is supplied with your notebook.
2 Manuals and Online Help Files
The software preinstalled on your notebook may come with an online manual.
These manuals are stored on the hard disk drive as online help files. You can
find the help files from the Help menu under specific software application.
Some software applications may come with a printed manual.
3 Operating System Online Support
Your notebook comes preinstalled with Microsoft
®
Windows
®
. For operating
system support, you can access Microsoft
®
customer support at http://
support.microsoft.com/directory/.
4 VAIO Support Agent
You can find VAIO Support Agent from the Windows desktop. Using
advanced diagnostic technology, Sony’s VAIO Support Agent runs scheduled
protections of your applications, network settings, and other important
software settings. When your software is protected, you can use VAIO Support
Agent to repair software problems by restoring your software to any of the
previously protected states.