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Getting help, Index – Sony PCG-FX390P User Manual

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115
My PC Card is not working. ........................................... 115

Troubleshooting Software....................................... 116

My software program stops responding or crashes......... 116
When I click an application icon, the message “You must in-
sert the application CD into your optical drive” appears and
the software does not start............................................... 116
I cannot use the DVgate software. .................................. 116
My computer’s start-up time seems longer after I have in-
stalled AOL. What can I do?........................................... 116

Troubleshooting the Modem................................... 118

My modem does not work. ............................................. 118
My modem connection is slow. ...................................... 118

Troubleshooting Audio ........................................... 119

My speakers make no sound. .......................................... 119
My microphone does not work. ...................................... 119

Troubleshooting the Printer .................................... 120

I cannot print. .................................................................. 120

Troubleshooting i.LINK devices ............................ 121

I cannot establish a connection between two VAIO comput-
ers when using an i.LINK cable...................................... 121

Getting Help.............................................123

Support Options ...................................................... 124
Software Support Information ................................ 126
Sony Service Center................................................ 128

Index.........................................................129