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Troubleshooting, 70 troubleshooting, Battery pack and power – Sony NEX-C3A User Manual

Page 70

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70

Troubleshooting

If you experience trouble with the camera, try the following solutions.

The battery pack cannot be installed.

• When you insert the battery pack, use the tip of the battery pack to push the

lock lever (page 15).

• You can use an NP-FW50 battery pack only. Make sure that the battery is

NP-FW50.

The remaining battery indicator is incorrect, or sufficient
remaining battery indicator is displayed but the power runs out
too quickly.

• This phenomenon occurs when you use the camera in an extremely hot or

cold location.

• The battery pack is discharged. Install a charged battery pack (page 14).
• The battery pack is dead. Replace it with a new one.

Cannot turn on the camera.

• Install the battery pack correctly (page 15).
• The battery pack is discharged. Install a charged battery pack (page 14).
• The battery pack is dead. Replace it with a new one.

The power turns off suddenly.

• When the camera or battery pack is too warm, the camera displays a warning

message and turns off automatically to protect the camera.

1

Check the items on pages 70 to 73. Also refer to

α Handbook” (PDF).

2

Remove the battery pack, wait for about one minute, re-
insert the battery pack, then turn on the power.

3

Reset the settings (page 55).

4

Consult your Sony dealer or local authorized Sony service
facility.

Battery pack and power

This manual is related to the following products: