Using the recovery cds, Troubleshooting and support – Sony PCG-GRX690P User Manual
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VAIO Computer Quick Start
6
Program Support Information ................................. 167
Sony Service Center........................................................ 169
Memory Upgrades...................................171
Upgrading Your Computer’s Memory ................... 172
Precautions and procedures............................................. 172
Typical expansion memory configuration ...................... 173
Removing and installing memory modules .................... 173
Confirming added memory capacity............................... 176
Using the Recovery CDs ........................179
Using the Application Recovery CD(s) .......................... 180
Using the System Recovery CD(s) ................................. 182
Troubleshooting and Support................185
Troubleshooting Your Computer............................ 186
Troubleshooting Batteries ....................................... 190
Troubleshooting the Printer .................................... 191
Troubleshooting the Mouse and Touch Pad ........... 193
Troubleshooting the Modem................................... 195
Troubleshooting Networks ..................................... 196
Troubleshooting DVDs and CDs ............................ 199
Troubleshooting Floppy Disk Drives ..................... 203
Troubleshooting PC Cards ...................................... 204
Troubleshooting Audio-Video Connections ........... 205
Troubleshooting the Computer Screen (LCD)........ 208