Forgotten hard disk password, Resetting a bios password – Acer 5710 User Manual
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Chapter 4
Forgotten Hard Disk Password
When the user keys in the wrong password three times, an error message appears. The user must now reset
the password.
1.
Make a note of the error code that is displayed with the error message.
2.
Run unlock6.exe from the DOS prompt in the following format:
unlock6 XXXXX 00
(XXXXX = HDD password error code, 00 = CRC base - default is 00)
3.
Select Upper case ACSII Code from the screen that appears. The HDD master password is displayed.
Make a note of this password.
4.
Reset your system. When the Enter Primary Master HDD User Password prompt appears, enter the
password you made a note of in step 3.
Resetting a BIOS Password
The user can reset a BIOS password using the clnpwd.exe utiility.
1.
Copy clnpwd.exe to a DOS boot up disk (or flash drive).
2.
Boot your system in DOS mode.
3.
Execute clnpwd.exe from the boot up disk (or flash drive).
4.
Press 1 or 2 to reset the required password as shown on screen.
5.
A confirmation message appears when the process is successful.