Device is not sucking in detergent, Boiler does not heat up, Customer service – Karcher HDS-E 8-16-4 M 36 KW User Manual
Page 27: Warranty, Accessories and spare parts, Warranty accessories and spare parts
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– Pump leaky
Note: 3 drops/minute are allowed.
With stronger leak, have device
checked by customer service.
Note: Condensate can cause increased
drop generation on the appliance.
– Leak in the high pressure system
Check high pressure system and con-
nections for tightness.
Leave the appliance running with open
detergent dosing valve and closed wa-
ter supply, until the boiler is sucked
empty and the pressure falls to "0".
Open the water supply again.
If the pump still is not sucking in any deter-
gent, it could be because of the following
reasons:
– Filter in the detergent suck hose dirty
Clean filter.
– Backflow valve stuck
Remove the detergent hose and loosen
the backflow valve using a blunt object.
– System care bottle empty.
Replace the system care bottle.
– Water shortage
Check water supply, check connec-
tions.
– Heater defective.
Inform Customer Service
– Working pressure/flow rate to high
Reduce working pressure/flow quantity
at the pressure/volume regulator in the
pump unit.
If malfunction can not be fixed, the de-
vice must be checked by customer ser-
vice.
The warranty terms published by our com-
petent sales company are applicable in
each country. We will repair potential fail-
ures of the appliance within the warranty
period free of charge, provided that such
failure is caused by faulty material or de-
fects in fabrication.
– Only use accessories and spare parts
which have been approved by the man-
ufacturer. The exclusive use of original
accessories and original spare parts
ensures that the appliance can be oper-
ated safely and trouble free.
– At the end of the operating instructions
you will find a selected list of spare parts
that are often required.
– For additional information about spare
parts, please go to the Service section
at www.kaercher.com.
Device leaks, water drips from the
bottom of the device
Device turns on and off while hand
spray gun is closed
Device is not sucking in detergent
Boiler does not heat up
Set temperature is not achieved
while using hot water
Customer Service
Warranty
Accessories and Spare Parts
27
EN