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Troubleshooting, 30 english – Ferguson D-990 HX User Manual

Page 34

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30

ENGLISH

Troubleshooting

Problem

Solution

No power

– Check if the AC power cord is properly connected.

– Press the STANDBY ON on the front of the DVD system to turn

on the power.

No picture

– Refer to your TV’s manual for correct Video In channel selection.

Change the TV channel until you see the DVD screen.

– Check if the TV is switched on.

Distorted picture

– Sometimes a small amount of picture distortion may appear

depending on the disc being played back. This is not a malfunc-

tion.

Completely distorted picture or

black/white picture with DVD

– Connect DVD Player directly to the TV. black/white picture with

DVD

– Make sure the disc is compatible with the DVD/Player.

– Ensure that the DVD Player’s TV Type is set to match that of the

Disc and your TV.

No sound or distorted sound

– Adjust the volume.

– Check that the speakers are connected correctly.

No audio at digital output

– Check the digital connections.

– Check if your receiver can decode MPEG-2 and if not, please

make sure the digital output is set to PCM.

– Check if the audio format of the selected audio language match-

es your receiver capabilities.

No sound and picture

– Check that the RGB/SCART cable is connected to the correct de-

vice (See Connecting TV).

Disc can’t be played

– The DVD+R/CD-R must be finalised.

– Ensure the disc label is facing up.

– Check if the disc is defective by trying another disc.

– Region code incorrect.

Picture freezes momentarily during

playback

– Check the disc for fingerprints/scratches and clean with a soft

cloth wiping from centre to edge.

No return to start-up screen when

disc is removed

– Reset the unit by switching the player off, then on again.

The player does not respond to the

Remote Control

– Aim the Remote Control directly at the sensor on the front of the

player.

– Reduce the distance to the player.

– Replace the batteries in the Remote Control.

– Re-insert the batteries with their polarities (+/– signs) as

indicated.

Buttons do not work

– To completely reset the player, unplug the AC cord from the AC

outlet for 5-10 seconds.

WARNING

Under no circumstances should you try to repair the system yourself, as this will

invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for

repair. If you are unable to remedy a problem by following these hints, consult your

dealer for help.