Troubleshooting, 30 english – Ferguson D-990 HX User Manual
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30
ENGLISH
Troubleshooting
Problem
Solution
No power
– Check if the AC power cord is properly connected.
– Press the STANDBY ON on the front of the DVD system to turn
on the power.
No picture
– Refer to your TV’s manual for correct Video In channel selection.
Change the TV channel until you see the DVD screen.
– Check if the TV is switched on.
Distorted picture
– Sometimes a small amount of picture distortion may appear
depending on the disc being played back. This is not a malfunc-
tion.
Completely distorted picture or
black/white picture with DVD
– Connect DVD Player directly to the TV. black/white picture with
DVD
– Make sure the disc is compatible with the DVD/Player.
– Ensure that the DVD Player’s TV Type is set to match that of the
Disc and your TV.
No sound or distorted sound
– Adjust the volume.
– Check that the speakers are connected correctly.
No audio at digital output
– Check the digital connections.
– Check if your receiver can decode MPEG-2 and if not, please
make sure the digital output is set to PCM.
– Check if the audio format of the selected audio language match-
es your receiver capabilities.
No sound and picture
– Check that the RGB/SCART cable is connected to the correct de-
vice (See Connecting TV).
Disc can’t be played
– The DVD+R/CD-R must be finalised.
– Ensure the disc label is facing up.
– Check if the disc is defective by trying another disc.
– Region code incorrect.
Picture freezes momentarily during
playback
– Check the disc for fingerprints/scratches and clean with a soft
cloth wiping from centre to edge.
No return to start-up screen when
disc is removed
– Reset the unit by switching the player off, then on again.
The player does not respond to the
Remote Control
– Aim the Remote Control directly at the sensor on the front of the
player.
– Reduce the distance to the player.
– Replace the batteries in the Remote Control.
– Re-insert the batteries with their polarities (+/– signs) as
indicated.
Buttons do not work
– To completely reset the player, unplug the AC cord from the AC
outlet for 5-10 seconds.
WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for
repair. If you are unable to remedy a problem by following these hints, consult your
dealer for help.