Spektrum SPM2310 DX2E - Manual (Page 5)

5 SPEKTRUM DX2E USER GUIDE
EN
Horizon is not responsible for merchandise until it arrives and is
accepted at our facility. An Online Service Request is available at
http://www.horizonhobby.com/content/_service-center_render-
service-center. If you do not have internet access, please
contact Horizon Product Support to obtain a RMA number along
with instructions for submitting your product for service. When
calling Horizon, you will be asked to provide your complete
name, street address, email address and phone number where
you can be reached during business hours. When sending
product into Horizon, please include your RMA number, a list
of the included items, and a brief summary of the problem. A
copy of your original sales receipt must be included for warranty
consideration. Be sure your name, address, and RMA number
are clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you
have any issue with a LiPo battery, please contact the
appropriate Horizon Product Support offi ce.
Warranty Requirements
For Warranty consideration, you must include your
original sales receipt verifying the proof-of-purchase
date. Provided warranty conditions have been met, your
Product will be serviced or replaced free of charge. Service or
replacement decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service
will be completed and payment will be required without
notification or estimate of the expense unless the
expense exceeds 50% of the retail purchase cost. By
submitting the item for service you are agreeing to payment of
the service without notification. Service estimates are available
upon request. You must include this request with your item
submitted for service. Non-warranty service estimates will
be billed a minimum of ½ hour of labor. In addition you will
be billed for return freight. Horizon accepts money orders
and cashier’s checks, as well as Visa, MasterCard, American
Express, and Discover cards. By submitting any item to Horizon
for service, you are agreeing to Horizon’s Terms and Conditions
found on our website http://www.horizonhobby.com/content/_
service-center_render-service-center.
ATTENTION: Horizon service is limited to Product compli-
ant in the country of use and ownership. If received, a
non-compliant Product will not be serviced. Further, the
sender will be responsible for arranging return shipment
of the un-serviced Product, through a carrier of the
sender’s choice and at the sender’s expense. Horizon will
hold non-compliant Product for a period of 60 days from
notifi cation, after which it will be discarded.
WARRANTY AND SERVICE CONTACT INFORMATION
Country of Purchase Horizon Hobby Address Phone Number/Email Address
United States
of America
Horizon Service Center
(Electronics and engines) 4105 Fieldstone Rd
Champaign, Illinois, 61822 USA
877-504-0233
Online Repair Request:
visit www.horizonhobby.com/service
Horizon Product Support
(All other products) 4105 Fieldstone Rd
Champaign, Illinois, 61822 USA 877-504-0233
[email protected]
United Kingdom Horizon Hobby Limited
Units 1-4 Ployters Rd
Staple Tye, Harlow, Essex
CM18 7NS, United Kingdom
+44 (0) 1279 641 097
[email protected]
Germany Horizon Technischer Service
Christian-Junge-Straße 1
25337 Elmshorn, Germany +49 (0) 4121 2655 100
[email protected]
France Horizon Hobby SAS
11 Rue Georges Charpak
77127 Lieusaint, France +33 (0) 1 60 18 34 90
[email protected]
China Horizon Hobby China
Room 506, No. 97 Changshou Rd.
Shanghai, China 200060 +86 (021) 5180 9868
[email protected]
Country of Purchase Horizon Hobby Address Phone Number/Email Address
United States Sales
4105 Fieldstone Rd
Champaign, Illinois, 61822 USA 800-338-4639
[email protected]
United Kingdom Horizon Hobby Limited
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS, United Kingdom
+44 (0) 1279 641 097
[email protected]
Germany Horizon Hobby GmbH
Christian-Junge-Straße 1
25337 Elmshorn, Germany +49 (0) 4121 2655 100
[email protected]
France Horizon Hobby SAS
11 Rue Georges Charpak
77127 Lieusaint, France +33 (0) 1 60 18 34 90
[email protected]
China Horizon Hobby China
Room 506, No. 97 Changshou Rd.
Shanghai, China 200060 +86 (021) 5180 9868
[email protected]
PARTS CONTACT INFORMATION