Avaya 5602 - Manual (Page 20)

4602/5602 Phone Page 20
15-601076 Issue 05a (16 July 2009) IP Office
3.5 Parking Calls
You can park one or up to ten calls; allowing you to make and receive other calls. You can also arrange for the parked
call to be retrieved by another extension.
Note
· The system only allows calls to be parked for a short while before reconnecting them; the default setting is 5
minutes. Once the set time is reached, the parked call will ring back, or if your extension is busy, will ring back when
your extension is free.
When you park a call, it is given a slot id number based on your extension number followed by 0. If you park another
call, it is given your extension number followed by 1 and so on up to 9.
Note
· To park a call using the short codes, the call must first be put on HOLD.
To park a call to be picked up by any extension:
· Dial *37*N# - Where N is the slot id you have assigned.
Inform your colleagues of the parked call and the slot id you have assigned.
To Un-park a call from another extension:
· Dial *38*N# - Where N is the assigned slot id.
To Park a call to your local extension:
· Dial *37*#
When you park a call to your local extension, it is automatically given a slot id number based on your extension
number followed by 0. If you park another call, it is given your extension number followed by 1 and so on up to 9.
For example: if your extension is 201, the first parked call will be given the slot id 2010.
To Un-park a call on your local extension:
· Dial *38*# - If you have more than one call parked, the call parked first will be the first call to be un-parked