Avaya 5602 - Manual (Page 14)

4602/5602 Phone Page 14
15-601076 Issue 05a (16 July 2009) IP Office
2.6 Mute
With a call in progress, you can stop the other party from hearing you.
To switch off your handset microphone:
· Press MUTE. The lamp beside Mute comes on.
· To re-instate the 2-way conversation, press MUTE again.
2.7 Hold
If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can hold the first call
and answer the second call.
To put an existing call on hold:
1. Press HOLD or or with against it. The symbol changes to ; showing that the line is on hold.
2. Answer the second call by pressing the Call Appearance button with against it. The symbol changes to ; showing
that the line is connected.
To return to the held call:
1. If you have a call in progress, then first put that call on hold as above.
2. To retrieve a held call, press the Call Appearance button with against it.
Notes
· After a pre-set time (defined by your system administrator), you are reminded that you have a call on hold by
changing for a few moments to and the phone ringing.
· If the system feature AutoHold is on (consult your system administrator) then you can hold an active call ( ) by
pressing the second call’s ( ). If AutoHold is off, then pressing the second call’s ( ) will drop the first call.
· To transfer a held call, see Transfer . 15