Samsung RSG309AARS-XAA - Manual (Page 89)

English - 89
03
TROUBLESHOOTING
PROBLEM SOLUTION
Photos not
showing with a
memory card
connected.
• If the “A SD/MMC card is connected” messages do not appear on the screen, check
if the memory type is SD / SDHC / MMC / HS MMC.
• Check if there are photos or images stored in the memory card.
• Check if the images in the memory card are JPEG (JPG) types.
The LCD
screen turns off
frequently.
• This is a power-saving function and it is normal.
• At the Settings-Display, the Screensaver Running Time can be set.
There is an after
image or an edge
line left on the
screen.
• Still images can cause permanent damage to the LCD screen. When you select
Screensavers, select a number of themes so the image changes frequently.
NOTE : Defects caused by this are not be covered by the factory warranty.
The input point of
the touch screen is
not correct.
• Run the Touch Screen Calibration function at the Settings.
There is no
wireless AP
detected.
• Check if the power for the wireless AP is on.
• Check if the wireless AP supports IEEE802.11b/g/n.
• If the wireless AP is located away from the Fridge, move the wireless AP closer to the
Fridge and check if it is detected.
• Turn the power of both the Wireless AP and the Fridge off and on.
It is not able to
connect to the
wireless AP.
• Check if the wireless AP supports IEEE802.11b/g/n.
• Check the status of the internet connection of the wireless AP.
• Check if the current cost rate plan for the internet covers the wireless network
connection. If it does, check how many connections are allowed.
• Your Refrigerator may not be able to connect to the Internet because your ISP has
permanently registered the MAC address (a unique identifying number) of your PC or
modem, which it then authenticates each time you connect to the Internet as a way
of preventing unauthorized access.
As your Refrigerator has a different MAC address, your ISP can not authenticate its
MAC address, and your Refrigerator can not connect.
To resolve this problem, ask your ISP about the procedures required to connect
devices other than a PC (such as your Refrigerator) to the Internet.
(To find the MAC address of your Fridge, touch Settings ---> WiFi Networks, and then
look on the bottom of the screen that lists the available network connections.)
• Turn the power of both the Wireless AP and the Fridge off and on.
Can’t remember
the password for
the wireless AP
connection.
• Refer to the wireless AP manual and reset the password.
Functions using
the wireless
network (Wi-FI) do
not work.
• Functions using the wireless network (Wi-Fi) such as Epicurious, Calendar,
WeatherBug, AP News, Pandora and Twitter can be used only if the refrigerator is
connected to your wireless network (Wi-Fi).
• If there are any other devices connected to the wireless network, please check the
connection status of the devices.
• Because these services depend on data downloaded from the internet, the
information updates can be delayed or cut depending on the status of the internet
connection.
• Turn the power of both the Wireless AP and the Fridge off and on.
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