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Troubleshooting guide – Samsung LU28D590DS-ZA User Manual

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Troubleshooting Guide

9

9 Troubleshooting Guide

Screen issue

Issues

Solutions

The power LED is off. The screen will not switch

on.

Check that the power cable is connected

properly.

(Refer to "2.2 Connecting and Using a PC")

The message

Check Signal Cable

appears.

Check that the cable is properly connected to the

product.

(Refer to "2.2 Connecting and Using a PC")

Check that the device connected to the product is

powered on.

Not Optimum Mode

is displayed.

This message appears when the signal from the

graphics card exceeds the maximum resolution or

frequency for the product.

Change the maximum resolution and frequency to

suit the product performance, referring to

Standard Signal Mode Table (page 86).

The images on the screen look distorted.

Check the cable connection to the product.

(Refer to "2.2 Connecting and Using a PC")

The screen appears unstable and shaky.

Check that the resolution and frequency for the

PC are within the range of resolution and

frequency compatible with the product.

Next, if required, change the settings, referring to

Standard Signal Mode Table (page 86) in this

manual and the

Information

menu on the

product.

There are shadows or ghost images left on the

screen.

The screen is too bright. The screen is too dark.

Adjust

Brightness

(page 35) and

Contrast

(page 36).

Screen color is inconsistent.

Change the

Color

settings.

(Refer to "3.7 Color")

The colors on the screen have a shadow and are

distorted.

Change the

Color

settings.

(Refer to "3.7 Color")

White does not really look white.

Change the

Color

settings.

(Refer to "3.7 Color")

There is no image on the screen and the power

LED blinks every 0.5 to 1 second.

The product is operating in power-saving mode.

Press any key on the keyboard or move the

mouse to return to normal operating mode.

This manual is related to the following products: