Samsung UN85S9VFXZA - Manual (Page 23)

Issues Solutions and Explanations
The TV won’t turn on. • Make sure the AC power cord is securely plugged in to the wall outlet
and the TV.
• Make sure the wall outlet is working.
• Try pressing the
P button on the TV to make sure the problem is not
the remote. If the TV turns on, refer to “Remote control does not work”
below.
There is no picture/video. • Check the cable connections. Remove and reconnect all cables
connected to the TV and external devices.
• Set the video outputs of your external devices (Cable/Sat Box, DVD,
Blu-ray etc) to match the TV's input connections. For example, if an
external device’s output is HDMI, it should be connected to an HDMI
input on the TV.
• Make sure your connected devices are powered on.
• Be sure to select the correct input source.
• Reboot the connected device by unplugging it, and then reconnecting
the device’s power cable.
The picture is good but there
is no sound.
• Please check the volume of the device (cable/satellite box, DVD, Blu-ray,
etc.) connected to your TV.
✎ To make it possible to adjust the connected audio device’s volume,
use the Sound Share function or make sure that the audio device is
connected to the TV’s HDMI (ARC) port.
The remote control does not
work.
• Replace the remote control batteries. Make sure the batteries are
installed with their poles (+/–) in the correct direction.
• Clean the sensor’s transmission window on the remote.
• Try pointing the remote directly at the TV from 5~6 feet away.
The cable/set top box remote
control doesn’t turn the TV on
or off or adjust the volume.
• Program the Cable/Set remote control to operate the TV. Refer to the
Cable/Set-Top-Box user manual for the SAMSUNG TV code.
✎ This TFT LED panel uses a panel consisting of sub pixels which require
sophisticated technology to produce. There may be, however, a few bright
or dark pixels on the screen. These pixels will have no impact on the
performance of the product.
✎ To keep your TV in optimum condition, upgrade to the latest software.
Use the Update Now or Auto Update functions on the TV's menu (Screen
Menu > Support > Software Update > Update now or Screen Menu >
Support > Software Update > Auto Update).
Mounting the TV on the Wall
Wall Mounting
If you mount this product on a wall, it should be mounted only
as recommended by the manufacturer. Unless it is correctly
mounted, the product may slide or fall, causing serious injury
to a child or adult, and serious damage to the product.
VESA Wall Mount Kit Notes and Specifications
Install your wall mount on a solid wall perpendicular to the floor. Before
attaching the wall mount to surfaces other than plaster board, please contact
your nearest dealer for additional information. If you install the TV on a slanted
wall, it may fall and result in severe personal injury.
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[UN85S9VF-ZA]BN68-05628A-00ENG.indb 23 2013-10-29 �� 1:30:56