Samsung RF268ACBP-XAA - Manual (Page 37)

troubleshooting _37
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Troubleshooting
PRoBLEM soLution
the Refrigerator does not
work at all or it does not chill
sufficiently. • Check that the power plug is properly connected.
• Check the set temperature on the digital display is warmer than the freezer or fridge
inner temperature.
• Try setting it to a lower temperature.
• Is the Refrigerator in direct sunlight or located near a heat source?
• Is the back of the Refrigerator too close to the wall and therefore keeping air from
circulating?
the food in the
Refrigerator is frozen. • Check to see if the set temperature on the digital display is too low.
• Try setting it to a warmer temperature.
• Is the temperature in the room too low?
Try setting it to a warmer temperature.
• Did you store the food which is soft in the coldest part of the Refrigerator?
Try moving those items on the other shelves in fridge instead of keeping them in the
Cool Select Pantry
Plus .
you hear unusual noise or
sounds. • Check that the Refrigerator is level and stable.
• Is the back of the Refrigerator too close to the wall and therefore keeping air from
circulating?
• Try locating the refrigerator at least 2 inches from the wall.
• Was anything dropped behind or under the Refrigerator?
• A “ticking” sound is heard from inside the Refrigerator. It is normal and occurs
because various accessories are contracting or expanding according to the
temperature of the Refrigerator interior.
the front corners and
vertical hinged section of
the appliance are hot and
condensation is occurring. • Some heat is normal as anti-condensation devices are installed in the vertical hinged
section of the Refrigerator to prevent condensation.
• Is the Refrigerator door ajar? Condensation can occur when you leave the door
open for a long time.
ice Maker is not producing ice. • Did you wait for 12 hours after installation of the water supply line before making ice?
• Is the water line connected and the shut-off valve opened?
• Did you manually stop the ice making function?
• Is the Freezer temperature too warm? Try setting the Freezer temperature lower.
you can hear water bubbling in
the Refrigerator. • This is normal. The bubbling comes from the Refrigerator coolant liquid circulating
through the Refrigerator.
there is a bad smell in the
Refrigerator. • Check for spoiled food.
• Foods with strong odors(for example, fish) should be tightly covered.
• Clean out your Freezer periodically and throw away any spoiled food.
Frost forms on the walls of the
Freezer. • Is the air vent blocked? Remove any obstructions so air can circulate freely.
• Allow sufficient space between the foods stored for efficient air circulation.
• Is the Freezer drawer closed properly?
water dispenser is not
functioning. • Is the water line connected and the shut-off valve opened?
• Has the water supply line tubing been crushed or kinked?
Make sure the tubing is free and clear of any obstruction.
• Is the water tank frozen because the Refrigerator temperature is too low?
Try selecting a warmer setting on the Digital display.