Samsung WF431ABW-XAA - Manual (Page 29)

Troubleshooting _29
INFORMATION CODES
The washer may display information codes to help you better understand what is occurring with your washer.
CODE SYMBOL MEANING SOLUTION
dc
Unbalanced load prevented your
washer from spinning. Redistribute the load, press the Start/
Pause button.
dL
Door is unlocked when washer is
running. Press the Power button to turn off your
washer, then restart the cycle. If the
code reappears, call for service.
dS
Door is open when washer is running. Close the door tightly and restart the cycle.
If the code reappears, call for service.
FL
Your washer failed to lock the door. Close the door tightly and restart the
cycle.
If the code reappears, call for service.
Hr
Water temperature control problem.
(Heater control problem) Call for service.
LE
Your washer has tried to fill, but has not
reached the proper water level. Call for service.
LE(1E)
Leak problem or Waterlevel Sensor is
not normal conditon. Call for service.
LO
The door will not unlock. Make sure the door is firmly closed.
Press the Power button to turn off your
washer, then turn it on again. If the
code reappears, call for service.
nd
Your washer is not draining.
It can also mean that the unit senses a
small clog while draining. Clean the drain filter. Then, clean the
debris filter (See page 25).
If you are in the middle of a wash you
can try this first:
1. Turn off the unit for 10 seconds and
then turn it on again.
2. Select the Spin Only cycle (See page
18).
3. Press the Start/Pause to drain the
water.
If it still does not drain, call for service.
05 T
roubleshooting
WF431ABP-03016A-07_EN_v1.indd Sec6:29 WF431ABP-03016A-07_EN_v1.indd Sec6:29 2012-05-09 2:17:27 2012-05-09 2:17:27