Samsung HW-D650S-ZA - Manual (Page 57)

English
57
06
Other Information
Other Information
Troubleshooting
Before requesting service, please check the following.
Symptom Check Remedy
The unit will not turn on. • Is the power cord plugged into the
outlet?
• Connect the power plug to the
outlet.
A function does not
work when the button is
pressed. • Is there static electricity in the air? • Disconnect the power plug and
connect it again.
Sound is not produced. • Are the speakers and external
components connected properly?
• Is the Mute function on?
• Is the volume set to minimum?
• Is the Speaker Size set incorrectly
to NONE?
• Connect them correctly.
• Press the MUTE button to
cancel the function.
• Adjust the volume.
• Refer to pages 35 to select
LARGE, SMALL or YES.
Picture does not appear
on a TV when the
function is selected. • Is the external component
connected properly?
• Connect it correctly.
Remote controller does
not work. • Are the batteries drained?
• Is the distance between remote
control and main unit too great?
• Replace with new batteries.
• Operate at close distance.
The sound from the left/
right channels is
reversed. • Are the left/right speaker or left/right
input/output cables connected
properly?
• Check the left/right channel and
connect it/them correctly.
Can't receive radio
broadcasts. • Is FM antenna connected
properly?
• Connect the antenna correctly.
• If the input strength of antenna
signal is weak, install the FM
antenna in a place with good
reception.
There is no sound from
surround speakers. • Are the surround speakers
connected properly?
• Is SURR (surround) incorrectly set
to NONE in the Speaker Size?
• Is surround mode set to stereo?
• Refer to page 17 to connect
them properly.
• Refer to page 35 to select
LARGE or SMALL.
• Refer to pages 47 ~ 49 to select
proper Surround Mode.
There is no sound from
surround back
speakers • Are the surround back speakers
connected properly?
• Is SBACK (Surround Back) set to
NONE in the Speaker Size?
• Is Surround Mode set to EX/ES?
• Refer to page 17 to connect
them properly.
• Refer to page 35 to select
LARGE or SMALL.
• Refer to page 41 to set
Surround Mode to EX/ES.
Can't select EX/ES
mode. • Is SBACK (Surround Back) set to
NONE in the Speaker Size?
• Is the input signal selected
properly?
• Refer to page 35 to select
LARGE or SMALL.
• Use a 7.1 channel external
component.
HW-D600_D650S_XAA_0616.indd 57 HW-D600_D650S_XAA_0616.indd 57 2011-06-16 10:28:08 2011-06-16 10:28:08