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Samsung EC-PL20ZZBPSUS User Manual

Page 93

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Appendixes

92

Before contacting a service center

Situation

Suggested remedies

Your computer cannot
play videos

• Depending on the video player programs

installed on your PC, video files captured
by your camera may not play. To ensure
the video files play on your computer,
install and use the Intelli-studio. (p. 67)

• Make sure that the USB cable is

connected correctly.

Intelli-studio is not
functioning properly

• End Intelli-studio and restart the program.
• You cannot use Intelli-studio on

Macintosh computers.

• Depending on your computer's

specification and environments, the
program may not launch automatically.
In this case, click

Start

→ All Programs

→ Samsung → Intelli-studio→ Intelli-

studio on your computer.

This manual is related to the following products: