Samsung PN59D6500DFXZA User Manual
Page 275
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English
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Issues
Solutions and Explanations
The picture is good but there is
no sound.
•
Set the
Speaker Select
option to
TV Speaker
in the
Sound
menu.
•
If you are using an external device, check the device’s audio output
option. (Ex. You may need to change your cable box’s audio option to
HDMI if you have the box connected to your TV using an HDMI cable.)
•
If you are using an external device, check the device’s audio output
option (Ex. You may need to change your cable box’s audio option to
HDMI if you have the box connected to the TV using an HDMI cable.)
•
If you are using a DVI to HDMI cable, a separate audio cable is required.
•
If your TV has a headphone jack, make sure there is nothing plugged
into it.
•
Reboot the connected device by disconnecting, and then reconnecting
device’s power cable.