Samsung PN59D6500DFXZA - Manual (Page 266)

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Troubleshooting for Anynet+
Problem Possible Solution
Anynet+ does not work.
• Check if the device is an Anynet+ device. The Anynet+ system
supports Anynet+ devices only.
• You can connect only one receiver (home theater).
• Check if the Anynet+ device power cord is properly connected.
• Check the Anynet+ device’s Video/Audio/HDMI cable connections.
• Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+
setup menu.
• Check whether the TV remote control is in TV mode.
• Check whether the remote control is Anynet+ compatible.
• Anynet+ doesn’t work in certain situations. (Searching channels,
operating
Smart Hub or Plug & Play (initial setup), etc.)
• If you have removed and then reconnected the HDMI cable, please
make sure to search devices again or turn your TV off and on again.
• Check if the Anynet+ function of the Anynet+ device is set on.