Campbell Scientific RavenXTV CDMA Sierra Wireless Cellular Modem - Manual (Page 42)

Appendix D. Troubleshooting Flowchart
Can’t connect, Network light is solid...
Check signal strength (should
be between -51 (strong) and
-91 (weak).
Static or Dynamic IP?
Check dynamic DNS entered
correctly.
Connect with AceManager:
Status: NetworkState=NetworkReady?
Note IP and try this IP in LoggerNet:
If this works, the Dynamic setup is
incorrect.
May have been assigned IP
behind Verizon’s firewall —
do you have a mobile
terminated IP?
Weak signals are more affected
by RF noise. This may prevent
making a strong enough
connection to send/receive data.
Verify IP entered correctly.
Preceding zeros are not entered
in LoggerNet or PC400.
Check with Verizon billing
department — need an IP
that is NOT in the general IP
pool. Without this, can only
have datalogger send data.
Go to Dynamic setup
in manual.
Weak
Static
Incorrect
No or don’t know
Strong
Dynamic
Yes
Correct
Yes — continued on next page
D-2