Customer service, Repair order and advice on faults, En 30 – Siemens KI25RP60 User Manual
Page 30
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Customer service
Your local customer service can be
found in the telephone directory or in
the customer-service index.
Please provide customer service
with the appliance product number
(E-Nr.) and production number (FD).
These specifications
can be found on the rating plate. Fig. +
To prevent unnecessary call-outs, please
assist customer service by quoting
the product and production numbers.
This will save you additional costs.
Repair order and advice
on faults
Contact information for all countries can
be found on the enclosed customer
service list.
Fault
Possible cause
Remedial action
The light does not function.
The LED light is defective.
See chapter “Light (LED)” section.
Appliance was open too
long.
Light is switched off after
approx. 10 min.
When the appliance is closed and opened,
the light is on again.
Temperature display
refrigerator compartment is
flashing. Fig. "/4
Appliance opened
frequently.
Do not open the appliance unnecessarily.
Too much food was placed in
the compartment.
Before placing food in the freezer, press the
“super” button.
The ventilation openings
have been covered.
Remove obstacles.
GB
0844 892 8979
Calls from a BT
landline will be
charged at up to
3 pence per
minute. A call set-
up fee of up to
6 pence may apply.
IE
01450 2655
0.03 € per minute
at peak. Off peak
0.0088 € per
minute.
US
800 944 2904
toll-free