ConnectPRO Master-IT PRO User Manual – Older model User Manual
Page 21
21
Troubleshooting – Cont.
SYMPTOMS
CAUSES
SOLUTIONS
Cannot switch to
computers located on
a slave.
•
The cables are not
securely fastened.
•
There is a another slave
cascaded to the first slave.
•
The slave has more ports
than the master.
•
The slave is cascaded
from a port other than 1~8
of the master.
•
Securely reconnect all
cables.
•
Do not cascade a 3
rd
level
slave to a 2
nd
level slave.
Only one slave per port
can be cascaded from the
master.
•
Reconfgure the
installation so that the
master always has an
equal number or more
ports than the slave.
•
Cascade a slave only
from ports 1~8 of the
master.
•
Verify that the OSD menu
on the master shows a
triangle mark next to the
port that is cascaded.
The switch
occassionally and
irregularly
experiences various
malfunctions.
•
Insufficient power being
supplied by the connected
computers will result in
power starvation to the
switch.
•
Connect a 9V DC 500mA
power adapter
(Part #: AD-0950) to the
switch.