State SSX100 - Manual (Page 60)

60
fAuLt And ALERt MEssAgEs (COnt)
Call the technical support phone number listed on the back cover for further technical assistance or to locate a qualified service agent
in your area.
POssIbLE CAusEs - ChECk/REPAIR dIsPLAyEd fAuLt/ALERt MEssAgE
• The control system has detected the blower Prover Switch
contacts are closed when they should be open at the beginning of
a heating cycle - see the Sequence of operation on page 55.
• Pinched/shorted blower Prover Switch wiring - see beginning on
page 8 for switch location.
• Jumper wire connected to the blower Prover Switch - remove
jumper wire. Jumper wires must never be used, read all Warnings
on page 58.
• excessive wind outdoors pressurizing the vent system piping.
• excessive negative air pressure in the installed space.
CHANGE BACK ADVANCED
Blower Prover Failure
Fault occurred 2 mins ago
The blower prover switch is
closed out of sequence.
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
• The control system has detected the blower Prover Switch
contacts are remaining open after the control system has
energized the Combustion blower - see the Sequence of
operation on page 55.
• loose or open wiring to the blower Prover Switch - see beginning
on page 8 for switch location.
• blower Prover Switch air sensing tube disconnected, kinked, filed
with condensate, damaged or leaking - repair or replace tube.
• Combustion blower is not running when energized.
• loose or open wiring or plug connections to Combustion blower.
CHANGE BACK ADVANCED
Blower Prover Open
Fault occurred 2 mins ago
The blower prover switch remains
open after the blower has been
energized.
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
• The control system has detected the blocked Intake Air Switch
contacts are open.
• loose or open wiring to the blocked Intake Air Switch - see
beginning on page 8 for switch location.
• excessive equivalent pipe length, exceeded the maximum number
of 90° elbows or wrong pipe size used in the intake air piping
system - see Venting requirements on page 22.
• Intake air screen was not removed prior to connecting the intake
air piping to the water heater and is clogged/blocked with debris -
see Figure 15 on page 24.
• excessive negative air pressure in the installed space.
CHANGE BACK ADVANCED
Blocked Air Intake
Fault occurred 2 mins ago
The combustion air intake is
restricted.
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
• The control system has detected the eCo (energy cut out) Switch
contacts are open.
• The eCo switch is a normally closed switch that opens on a
temperature rise to prevent excessive water temperature in the
storage tank. The eCo switch is inside the upper Temperature
Probe (two red wires) - see beginning on page 8 for upper Probe
location.
• loose or open wiring to the eCo switch in the upper Temperature
Probe - two red wires.
• Improper water system piping and/or excessively high return
(recirculation) loop water temperature - see the Water Piping
Diagrams beginning on page 67.
CHANGE BACK ADVANCED
Energy Cut Out (ECO)
Fault occurred 2 mins ago
Tank temperature is excessive.
The water heater has been
disabled.
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
• The control system has not detected any voltage from the powered
anode rods - see beginning on page 8 for location.
• No water in the storage tank.
• loose or open wiring connections to the powered anode rods - see
beginning on page 8 for location.
• Powered anode rod wiring shorted to ground.
• The water heater is not properly grounded - see Power Supply
Connections on page 39.
• loose or open ground wires.
• Top fitting (3/4 inch bushing) of the powered anode rods were
saturated with water during installation - with power to the water
heater turned off, carefully remove anode rods and dry out
bushing(s).
CHANGE BACK ADVANCED
No Anode Voltage
Alert:
Alert occurred 2 mins ago
No voltage detected from
Powered Anode(s).
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)