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Troubleshooting chart – State SBV 65 10TS User Manual

Page 14

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5. Clean the area where the gasket fits to the tank. If

you are replacing the bottom element, remove any
accumulated sediment on the bottom of the tank.

6. Make sure the replacement element has the correct

voltage and wattage rating by matching it to the rating
plate on the water heater. Position the new gasket on
the element and insert it into the water heater tank
(Figure 16). Tighten the element until it is secure by
turning it clockwise with a 1-1/2 inch socket wrench.

7. Close the drain valve. Open the nearest hot water

faucet and allow the tank to fill completely with water.

Spud

Screw-in

Element

Gasket

Thermostat

Holding Bracket

To purge the lines of any excess air and sediment,

keep the hot water faucet open for 3 minutes after a

constant flow of water is obtained.

8. Check for leaks around the element.
9. Reconnect the electrical wires to the element and

securely tighten the screws. Replace the plastic

thermostat cover making sure the attachment points

are engaged on the thermostat.

10. Replace the access cover.
11. Make certain the tank is filled with water. Applying

electric current to heater elements not submerged in

water will destroy them.

12. Reconnect electrical power to the water heater.

Figure 15

TROUBLESHOOTING CHART

PROBLEM

POSSIBLE CAUSE(S)

CORRECTIVE ACTION

NO HOT WATER

1. No power to heater

2. High Temperature Limit Switch open

3. Non-Functioning

thermostat

1. Turn on electrical switch. Check for blown fuses

or tripped breaker

2. Reset. Check for source of trouble and correct

3. Replace

thermostat

INSUFFICIENT HOT WATER

1. Non-Functioning

thermostat

2. Non-Functioning

element

3. Improper

calibration

4. Thermostats set too low

5. Sediment or lime in tank

6. Heater too small for job

7. Wrong piping connections

8. Leaking

faucets

9. Wasted hot water

10. Long runs of exposed pipe

11. Hot water piping on outside wall

1. Replace

thermostat

2. Replace

element

3. Replace

thermostat

4. Set thermostats to desired temperature

5. Drain/flush tank. Provide water treatment if needed

6. Install adequately-sized water heater

7. Correct

piping

8. Repair

faucets

9. Advise

customer

10. Insulate piping

11. Insulate piping

HIGH OPERATION COSTS

1. Improper

Calibration

2. Thermostats set too high

3. Sediment or lime in tank

4. Heater too small for job

5. Wrong piping connections

6. Leaking

faucets

7. Wasted hot water

8. Long runs of exposed piping

9. Hot water piping in exposed wall

1. Replace

thermostats

2. Set thermostat to desired setting

3. Drain/flush tank. Provide water treatment if needed

4. Install adequately-sized water heater

5. Correct

piping

6. Repair

faucets

7. Advise

customer

8. Insulate

piping

9. Insulate

piping

SLOW HOT WATER

RECOVERY

1. Non-Functioning

element

1. Replace

element

DRIP FROM RELIEF VALVE

1. Excessive water pressure

2. Closed

system

1. Check system water pressure. verify 50-60 psi.

Use appropriate pressure reducing valve to set

correct water pressure. Check Thermal

expansion tank.

2. See “Closed System/Thermal Expansion” section

THERMOSTAT DOES NOT

SHUT OFF

1. Non-Functioning

thermostat

2. Improper

calibration

1. Replace

thermostat

2. Replace

thermostat

WATER ODOR

1. Sulfides in the water

1. See “Anode Rod/Water Odor” section

Screws

Wires

Element

Figure 16

NOTE: The chart above only applies to the solar storage tank water heater. This storage tank is only one part of the total system. If the
problem does not originate with the storage tank, the chart above cannot isolate the problem. In such cases, a qualifi ed solar technician
should troubleshoot the system.