Pure Evoke Flow - Manual (Page 22)

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Help and advice
I am having trouble connecting to my network
• Evoke Flow can’t connect to wireless networks that are hidden or access controlled, such as office
networks, without a WEP, WPA or WPA2 key or password.
• Evoke Flow needs to be positioned within the range of your wireless network, which will be reduced
if there are walls between them. Although Evoke Flow is very good at picking up wireless networks,
the strength of the Wi-Fi signal will vary depending on your router and the surrounding environment. If
Evoke Flow fails to find your wireless network, or the signal drops off, move it closer to the router.
• Unless your wireless network is ‘open’ (this is generally not recommended due to the risk of
unauthorised access), make sure you have your WEP, WPA or WPA2 key to hand.
Screen displays ‘Station not available’
• If a station will not play, tell us about the problem at the ‘Contact us’ page at Pure Connect, or visit
http://support.pure.com for more help.
Media player is not working
• To share your music files with your radio you need to download and install FlowServer from
connect.pure.com (available as a free download).
• Make sure that your computer is switched on.
• Your radio cannot play files which are restricted by Digital Rights Management (DRM).
• Make sure your music files are saved as a supported file format: MP2, MP3, WMA4, WMA7, WMA8,
WMA9, AAC (including .m4a) or Real Audio.
Note: Visit http://support.pure.com for further help, step-by-step guides, and downloads.