Monoprice 9888 4-channel Security System Bundle - Manual (Page 44)

4 Cameras & 4 Channel DVR Video Security System Bundle
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A: Please test for the following reasons:
u The RS485 cable A at B.
u PTZ decoder setting, connection and installation is incorrect.
u PTZ incorrect setup in the DVR.
13. Motion detection does not work?
A: Check the motion detection time and motion detection zone to make sure that
they are properly configured. Check the sensitivity setting.
14. The alarm does not work?
A: Check the alarm setting and alarm connection. Ensure that alarm signal input is
correct.
15. The DVR cannot obtain real-time access to LAN?
A: When accessed through the LAN the 8-channel DVR can show real-time
images only when the network environment is set to "LAN" in the login interface.
For 4-channel DVRs, in addition to selecting "LAN" in "network environment"
option in login interface, please select "ordinary" in the "details" option under
recording mode.
16. The remote login interface is available, but shows "Login failed" when I try to
login?
A: 1) Please check whether the password is properly set. If you forgot the
password, enter the "User Password" interface of the DVR and click "Clear IE
Password", then login again. 2) Please check the DVR's local network and remote
access network. Slow network speeds will cause a failed login. Please try it again
several times.
17. After successful remote access, shows "user is configuring
…. "?
A: Please exit all DVR menus and keep the preview status showing. Remote setup
is now vailable and storable.
18. There is smearing on the screen during real-time monitoring or sometimes even a
short pause?
A: 1) It is normal if it occurs for less than 10 seconds; 2) Confirm that the DVR
environment network speed is guaranteed.
19. Serious image delay during cell phone monitoring?
A: 1) Change the mobile wireless network into 3G or WIFI; 2) Confirm the DVR
environment network speed is guaranteed; 3) Do not put cell phone in a weak
signal area; 4) It
’s normal if less than 10 seconds.