Telenav for Sprint Supported Devices: v4.4 for BlackBerry 7130e, 8703e Users Guide - Manual (Page 32)

© TELENAV 2003-6 PAGE 32 OF 34
Unable to generate a route
TeleNav could not generate a route between the two endpoints of the route. This may be a temporary error if you
are using GPS to establish the origin. In rare cases it is due to errors in the map data around the destination.
Favorites list is full
You are trying to add another Favorite to a list that already contains 26, the maximum amount allowed. Use the
TeleNav Tools to delete addresses from the Favorites list.
Waypoints list is full
You are trying to add another Waypoint to a list that already contains 26, the maximum amount allowed. Use the
TeleNav Tools to delete waypoints from the Waypoints list.
11. Exiting TeleNav
If at anytime you wish to exit TeleNav, press the trackwheel to present the options menu. Generally, there is an
option that will take you go to the main TeleNav menu. From the TeleNav menu press the ESCape button to exit.
12. The TeleNav Web Site
Using the features described below requires you to log into the website using your carrier telephone number
(TeleNav account number), and TeleNav PIN. When you log in, you will be taken to the Account Management
page.
Account Management
Within Account Management, you will find links that allow you to change your e-mail address and PIN and set your
home and work addresses. The home and work addresses are not used by TeleNav on the 8703 since it has local
management of Favorite Addresses.
Preplanning
Click the Preplan My Trip link to enter new addresses for use within TeleNav on your phone. You can also use this
page to remove addresses you no longer need. After you use website preplanning, be sure to use REFRESH LIST
on your phone so that TeleNav can learn about the changes.
Customer Service
If you need to reach customer service, you can use the Contact Us link on the right side of the web page after
signing in. You can also call us at 888-353-6284 (toll free) for most service issues.
If you need to migrate your TeleNav account to a different phone number, please call TeleNav Customer Care at
888-353-6284. For security reasons, you cannot perform this change unassisted.