Telenav for Sprint Supported Devices: v4.4 for BlackBerry 7130e, 8703e Users Guide User Manual

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Radio Off

This may appear if you start TeleNav before the radio has acquired the carrier
network, or it may be because you have turned the radio off. In the first case, try
again in about 15 seconds. In the second case, exit TeleNav, and turn the radio
on by highlighting the radio tower icon, and pressing the trackwheel. You can also
simply make a call to start up the radio.

TIP:

You can also ALT-ESCape to go to the main menu to turn the radio on.

Radio Signal Weak

If the carrier network signal is weak, move to an area where reception is better,
and try the function that requires network access again.

Low battery

The GPS will not work if the handheld’s battery charge level is below about 15%.
Starting with a freshly charged standard battery, we have used TeleNav for around
4 hours before it became necessary to connect the charging cable. If you get a
low battery warning, connect a charging cable as soon as possible. In some
cases, you may need to wait a while for the battery to become sufficiently charged
so that the GPS receiver will work.

No GPS Data

Place the BlackBerry in an area that has a good view of the open sky, and then try to use TeleNav again after
exiting and restarting it.

GPS Signal Weak

If the GPS signal reception is weak due to shadowing within the vehicle or due to buildings, trees, overpasses, etc.,
validation will fail, producing a screen that will advise you that the GPS signal is weak and you should move to an
open area. It is suggested that you move to an area with a clear view of the sky, and then click “RETRY”. If you’re
still having problems you can still driving directions by pressing the NONGPS key while the GPS receiver is trying to
determine your current location as the origin point.

TeleNav Not Available

If you get an advisory message that TeleNav is not available, you should EXIT the TeleNav application, and then
restart it. If the problem recurs, it may be due to a temporary TeleNav server outage.

TeleNav Encountered An Error

TeleNav is having technical problems with the specific request you made. This can be due to an address that it
cannot find, or mapping data that does not allow routing from where you are to where you want to go. In this case,
try to use a nearby address.