Telenav Scout v1.0 for Windows for T-Mobile - Manual (Page 67)

 Change your PIN number.
 Contact Customer Support.
If you need to migrate your Scout account to a different phone number, please call Scout Customer Support at
1-888-353-6284. For security reasons, you cannot perform this change unassisted.
16. Error Conditions
Account cancelled
Your Scout account has been cancelled. Contact Scout Customer Support at 1-888-353-6284.
Account not found
You do not have a valid Scout account. Contact Scout Customer Support at 1-888-353-6284.
GPS signal weak, Cannot get GPS signal, or No GPS data
Move to an area where your device has a clearer view of the sky and can still connect with your device. Please note that
some car windshields that have heat-reflective coatings may reduce the quality of the GPS signal. Your device should
announce when you have adequate GPS signal again.
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