Telenav Scout v1.0 for Windows for T-Mobile - Manual (Page 61)

11.5.2 Support Info
Find contact information for Scout Customer Support here. Once you are on the Support screen, you can choose
the phone number to quickly call Customer Support, or view additional support information from your device’s
Internet browser.
11.5.3 Your PIN Number
View your PIN number. Your PIN is used to log into “My Scout” at www.scout.me for pre-planning.
11.5.4 Feedback
TeleNav is always striving to give you the best user experience. The Feedback menu gives you the following
options so you can give us your feedback about how Scout is working for you.
 Usefulness – High, Medium, or Low
 Frequency – Daily, Weekly, Monthly, or Less Often (less than monthly)
 Speed – Was the speed of Scout’s response time Fast, Average, or Slow?
 Most Used – Drive To, Search (Directory), Maps & Traffic (View Maps), or Tools & Extras
 Overall Rating – High, Medium, or Low
Choose the Submit icon to send us your feedback.
Occasionally, you may also be asked to provide feedback after a navigation session is finished. To opt out of future
feedback surveys, simply check the box, “Do not ask me for feedback after trips.”
11.5.5 Cancel Subscription
Cancel your Scout subscription directly from your device without having to call into
Customer Support. You can continue using the application until your next billing
cycle. You will be asked to fill out a brief survey on your reason for cancellation.
© 2012 TELENAV, INC. PAGE 61 OF 74