Sensor adjustment, Maintenance, Auto door troubleshooting guide – Rubbermaid 1800384 User Manual
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ENGLISH
13
2
1
4”
4”
Sensor Adjustment
2
The sensor is factory adjusted for a 4” sensing distance
(sensor range adjustable from 1” to 6”). To increase or
decrease this distance, remove sensor cover by pushing
down from top.
Locate adjuster hole and using a small screwdriver, carefully
adjust the sensing distance potentiometer (clockwise to increase
range). When preferred sensing distance is achieved, replace
sensing cover.
Maintenance
Lubricate entire length of screw tread every six months using
molybdenum disulfide grease such as Sta-Lube Synthetic
Grease (Sta-Lube part no. SL3301).
14
1
Door opening speed slows down
significantly
Overloading due to closer spring
tension
Obstruction
Refer to your door closer instruction manual to adjust the door closer so that
the door opening resistance is less than 7 lbs., measured at the latching
edge of the door.
Remove obstruction from the opening pathway
of the Auto Door
2
Door opens halfway, stops and
retracts
Overloading
Obstruction
Reduce door closer’s spring tension to less than 7 lbs.
Remove obstruction from the opening pathway of
the Auto Door
3
The roller on actuator slips off the
roller plate
The unit is not installed horizontally,
or mounting screws are too loose.
Correct unit to horizontal position by way of washers or spacers to ensure
Auto Door is firmly mounted
4
When fully opened, door bangs
into wall or door stopper
Opening angle is incorrect.
Door closer back check setting is
too weak.
Move Auto Door unit left/right to correctly reposition
the unit.
Refer to your door closer instruction manual to adjust
back check setting on door closer.
5
Recently installed and unit is
sluggish or stops mid stroke
1. Spring Tension on door closer is
too strong
2. Obstruction
3. Excessive door size/weight
Refer to your door closer instruction manual to adjust the door closer so that
the door opening resistance is less than 7 lbs., measured at the latching
edge of the door.
Remove obstruction from the opening pathway
of the Auto Door
Ensure that the interior door dimensions are between
34”-42” and the door weight is less than 170 lbs.
6
Unit will not open door
Unit is turned off
Faulty sensor connection
Unit may have timed out.
Electric strike is damaged or jammed.
Turn unit on (Red LED will light up when powered).
Ensure sensor wire is securely connected in Auto Door unit.
If problem persists, contact RCP for a replacement (1-800-347-9800)
If unit timed out, reset power by turning unit off, wait 5 seconds, and turn
unit back on.
Ensure electric strike wire is securely connected in Auto Door unit. If problem
persists, contact RCP for a replacement (1-800-347-9800)
7
Sensor does not respond or LED
doesn’t light up when I wave
No power to sensor
Defective Sensor
Ensure Auto Door is turned ON.
Turn unit off and check sensor wire connections. If problem persists, contact
RCP for a replacement (1-800-347-9800)
Contact RCP for a replacement (1-800-347-9800)
8
Grinding noise during operation
Damaged door hinges
Periodic maintenance on
Auto Door is needed.
Too much friction due to excessive
door size/weight
Make sure door hinges are not damaged, are in working condition, and
lubricated regularly. Replace hinges if needed.
Turn power off. Remove Auto Door cover and lubricate entire length of
screw thread using molybdenum disulfide grease (This should be done
every 6 months).
Ensure that the interior door dimensions are between 34”-42” and the door
weight is less than 170 lbs.
9
Red LED indicator is flashing
Object interference detection
occurred three times in a row (Red
light flashes 1x every four seconds)
Control board failure (Red light
flashes 2x every two seconds)
Unit is in standby mode, reset power by turning unit off, wait 5 seconds,
and turn unit back on.
Unit over-current detection failure, contact RCP for a replacement
(1-800-347-9800)
PROBLEM
POSSIBLE CAUSE
REMEDY
Auto Door Troubleshooting Guide