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Sensor adjustment, Maintenance, Auto door troubleshooting guide – Rubbermaid 1800384 User Manual

Page 8

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ENGLISH

13

2

1

4”

4”

Sensor Adjustment

2

The sensor is factory adjusted for a 4” sensing distance

(sensor range adjustable from 1” to 6”). To increase or

decrease this distance, remove sensor cover by pushing

down from top.

Locate adjuster hole and using a small screwdriver, carefully

adjust the sensing distance potentiometer (clockwise to increase

range). When preferred sensing distance is achieved, replace

sensing cover.

Maintenance

Lubricate entire length of screw tread every six months using

molybdenum disulfide grease such as Sta-Lube Synthetic

Grease (Sta-Lube part no. SL3301).

14

1

Door opening speed slows down

significantly

Overloading due to closer spring

tension

Obstruction

Refer to your door closer instruction manual to adjust the door closer so that

the door opening resistance is less than 7 lbs., measured at the latching

edge of the door.

Remove obstruction from the opening pathway

of the Auto Door

2

Door opens halfway, stops and

retracts

Overloading

Obstruction

Reduce door closer’s spring tension to less than 7 lbs.

Remove obstruction from the opening pathway of

the Auto Door

3

The roller on actuator slips off the

roller plate

The unit is not installed horizontally,

or mounting screws are too loose.

Correct unit to horizontal position by way of washers or spacers to ensure

Auto Door is firmly mounted

4

When fully opened, door bangs

into wall or door stopper

Opening angle is incorrect.

Door closer back check setting is

too weak.

Move Auto Door unit left/right to correctly reposition

the unit.

Refer to your door closer instruction manual to adjust

back check setting on door closer.

5

Recently installed and unit is

sluggish or stops mid stroke

1. Spring Tension on door closer is

too strong

2. Obstruction

3. Excessive door size/weight

Refer to your door closer instruction manual to adjust the door closer so that

the door opening resistance is less than 7 lbs., measured at the latching

edge of the door.

Remove obstruction from the opening pathway

of the Auto Door

Ensure that the interior door dimensions are between

34”-42” and the door weight is less than 170 lbs.

6

Unit will not open door

Unit is turned off

Faulty sensor connection

Unit may have timed out.

Electric strike is damaged or jammed.

Turn unit on (Red LED will light up when powered).

Ensure sensor wire is securely connected in Auto Door unit.

If problem persists, contact RCP for a replacement (1-800-347-9800)

If unit timed out, reset power by turning unit off, wait 5 seconds, and turn

unit back on.

Ensure electric strike wire is securely connected in Auto Door unit. If problem

persists, contact RCP for a replacement (1-800-347-9800)

7

Sensor does not respond or LED

doesn’t light up when I wave

No power to sensor

Defective Sensor

Ensure Auto Door is turned ON.

Turn unit off and check sensor wire connections. If problem persists, contact

RCP for a replacement (1-800-347-9800)

Contact RCP for a replacement (1-800-347-9800)

8

Grinding noise during operation

Damaged door hinges

Periodic maintenance on

Auto Door is needed.

Too much friction due to excessive

door size/weight

Make sure door hinges are not damaged, are in working condition, and

lubricated regularly. Replace hinges if needed.

Turn power off. Remove Auto Door cover and lubricate entire length of

screw thread using molybdenum disulfide grease (This should be done

every 6 months).

Ensure that the interior door dimensions are between 34”-42” and the door

weight is less than 170 lbs.

9

Red LED indicator is flashing

Object interference detection

occurred three times in a row (Red
light flashes 1x every four seconds)

Control board failure (Red light
flashes 2x every two seconds)

Unit is in standby mode, reset power by turning unit off, wait 5 seconds,

and turn unit back on.

Unit over-current detection failure, contact RCP for a replacement

(1-800-347-9800)

PROBLEM

POSSIBLE CAUSE

REMEDY

Auto Door Troubleshooting Guide

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