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HP Mini 100e Education Edition User Manual

Page 8

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Displaying system information ........................................................................................... 55
Restoring factory default settings in Setup Utility .............................................................. 55
Exiting Setup Utility ............................................................................................................ 55

Updating the BIOS ............................................................................................................................. 55

Determining the BIOS version ........................................................................................... 56
Downloading a BIOS update ............................................................................................. 56

Appendix A Troubleshooting and support .................................................................................................... 57

Troubleshooting .................................................................................................................................. 57

The computer is unable to start up .................................................................................... 57
The computer screen is blank ............................................................................................ 57
Software is functioning abnormally .................................................................................... 57
The computer is on but not responding ............................................................................. 58
The computer is unusually warm ....................................................................................... 58
An external device is not working ...................................................................................... 58
The wireless network connection is not working ................................................................ 58

Contacting customer support ............................................................................................................. 59
Labels ................................................................................................................................................. 59

Appendix B Routine care ................................................................................................................................ 61

Cleaning guidelines ............................................................................................................................ 61

Cleaning products .............................................................................................................. 61
Cleaning procedures .......................................................................................................... 61

Cleaning the display .......................................................................................... 61
Cleaning the sides and cover ............................................................................ 61
Cleaning the TouchPad and keyboard .............................................................. 62
Cleaning a tablet PC pen and pen holder ......................................................... 62

Appendix C Specifications .............................................................................................................................. 63

Input power ......................................................................................................................................... 63
Operating environment ....................................................................................................................... 63

Appendix D Electrostatic discharge .............................................................................................................. 64

Index ................................................................................................................................................................... 65

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