HP 60-Modular-Smart-Array - Manual (Page 27)

Configuration and utilities 27
• From within Survey Utility
• From within operating system-specific IML viewers
• For NetWare: IML Viewer
• For Windows®: IML Viewer
• For Linux: IML Viewer Application
• From within the iLO user interface
• From within HP Insight Diagnostics
For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack.
Array Diagnostic Utility
The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage
controllers and disk drives. This report provides vital information to assist in identifying faults or conditions
that may require attention. ADU can be accessed from the SmartStart CD or downloaded from the HP
website ( http://www.hp.com ).
Remote support and analysis tools
Open Services Event Manager
OSEM is a standalone tool that performs real-time reactive and proactive service event filtering, analysis,
and notification. The tool gathers event data from SNMP traps or information provided over an HTTP
interface and notifies an administrator or HP through SMTP and ISEE.
For more information, refer to the HP website (
http://h18000.www1.hp.com/support/svctools/ ).
Keeping the system current
Change control and proactive notification
HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of
upcoming hardware and software changes on HP commercial products.
For more information, refer to the HP website
( http://h18023.www1.hp.com/solutions/pcsolutions/pcn.html ).
Care Pack
HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty
with easy-to-buy, easy-to-use support packages that help you make the most of your server investments.
Refer to the Care Pack website ( http://www.hp.com/hps/carepack/servers/cp_proliant.html ).