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HP MSA 2040 SAN Storage User Manual

Page 18

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18

Troubleshooting

1022

Invalid or unknown ArrayId '{ArrayId}' in {cmd}

request.

Ensure that the array management controller system

names and IP addresses have not been reconfigured

since SRM was configured.

1023

Failed to open lock file {filename}.

Check file and directory permissions for the

specified filename.

1024

Unknown or missing DeviceId parameter

'{DeviceId}' in {command} request.

Verify that SRM and the SRA are configured

correctly. Also check the health of array and

network paths between the SRM host and both
arrays.

1024

unknown or missing DeviceId parameter '{DeviceId}'

in {command} request.

Verify that SRM and the SRA are configured

correctly. Also check the health of array and

network paths between the SRM host and both

arrays.

1025

No valid sync point found for volume {vol} during

the {command} operation.

The operation failed on this volume because no

valid sync point exists for the volume. In SMU, use

the Snapshot Properties table to verify that the

specified volume has been completely replicated

from the protected site. See Chapter 6, “Using

Remote Snap to replicate volumes” in the MSA

SMU Reference Guide.

1026

Timed out waiting for replication set for volume

{volume} to transition to conflict status on array

{arrayname} at {file}:{line}.

Verify that the specified volume has been created on

the array and retry the operation.

1026

Timed out waiting for replication set for volume

{volume} to transition to online status on array

{arrayname} at {file}:{line}.

Verify that the specified volume has been created on

the array and retry the operation.

1027

The SRA syncOnce command timed out waiting for

replication images for volume(s) [{volumes}] to start

on the array.

Check to make sure that the array is healthy, and

repeat the operation if necessary to ensure that the

volumes are replicated.

1028

No SRA snapshot found for volume '{DeviceId}' in

{command} request.

The SRA failed to export the snapshot in a previous

testFailoverStart operation, or the snapshot has

already been removed, or the snapshot was not

found due to a problem communicating with the

management port on the array.

1029

An existing SRA snapshot {snapshot} must be

removed before the testFailoverStart function can be

performed on {volume}.

Remove snapshot volume {snapshot} before trying

the test failover operation again.

1030

reverseReplication cannot be performed on target

volume {volume} because original protected volume

{target} is still mapped on remote array

{remoteArray}

Ensure that both arrays ({localArray} and

{remoteArray}) and their corresponding SRM servers

are running and manageable over the network.

1101

Failed to log in to array at {url} ({response})

Ensure that array IP addresses are configured

correctly and that the array is reachable from the

SRM host. Also, if any array IP addresses have

changed, it may be necessary to delete and

recreate the remote system definitions on one or

both arrays.

1102

Execution of command "{cmd}" failed on array at

{ipAddr}: {err}

If the error message did not specify the reason for

the failure, open the specified address with a web

browser to check the health of the array.

1103

No IP addresses specified for MC for command

"{cmd}"

Verify that the IP addresses for the array are

configured correctly on the array and on the host.

Table 1

SRA error messages and suggested actions