HP Pavilion 13z-p100 CTO x2 PC - Manual (Page 74)

11 Backing up, restoring, and recovering
Your computer includes tools provided by HP and Windows to help you safeguard your information
and retrieve it if you ever need to. These tools will help you return your computer to a proper working
state or even back to the original factory state, all with simple steps.
This chapter provides information about the following processes:
● Creating recovery media and backups
● Restoring and recovering your system
NOTE: This chapter describes an overview of backing up, restoring and recovering options. For
more details about the tools provided, see the HP Support Assistant. To access the HP Support
Assistant, from the Start screen, select the HP Support Assistant app. Use the search field to
access information about backup, restore, refresh, and other recovery topics, and then follow the
information provided.
Creating recovery media and backups
Recovery after a system failure is only as good as your most recent backup.
▲ Use the Windows tools to create system restore points and create backups of personal
information. For more information and steps, see HP Support Assistant. To access HP Support
Assistant, from the Start screen, select the HP Support Assistant app. Use the search field to
access information about restore.
Restore and recovery
There are several options for recovering your system. Choose the method that best matches your
situation and level of expertise:
● Windows offers several options for restoring from backup, refreshing the computer, and resetting
the computer to its original state. For more information and steps, see Help and Support. From
the Start screen, type h, and then select Help and Support.
● If you need to correct a problem with a preinstalled application or driver, use the Drivers and
Applications Reinstall option of HP Recovery Manager to reinstall the individual application or
driver.
From the Start screen, type recovery, select HP Recovery Manager, select Drivers and
Applications Reinstall, and then follow the on-screen instructions.
● If you want to restore the system to a previous state without losing any personal information,
Windows System Restore is an option. System Restore allows you to restore without the
requirements of Windows Refresh or a reinstallation. Windows creates system restore points
automatically during a Windows update and other system maintenance events. Even if you did
not manually create a restore point, you can choose to restore to an automatically created
64 Chapter 11 Backing up, restoring, and recovering