beautypg.com
Contents 5
Troubleshooting .......................................................................................................................... 65
Troubleshooting resources ........................................................................................................................ 65
Server diagnostic steps ............................................................................................................................ 65
Important safety information...................................................................................................................... 65
Symbols on equipment ................................................................................................................... 66
Warnings and cautions .................................................................................................................. 66
Prepare the server for diagnosis ................................................................................................................ 67
Symptom information ............................................................................................................................... 68
Service notifications................................................................................................................................. 68
Loose connections ................................................................................................................................... 68
Diagnostic steps ...................................................................................................................................... 69
Start diagnosis flowchart ................................................................................................................ 69
General diagnosis flowchart ........................................................................................................... 70
Server power-on problems flowchart ................................................................................................ 72
POST problems flowchart ............................................................................................................... 75
OS boot problems flowchart ........................................................................................................... 76
Server fault indications flowchart ..................................................................................................... 78
POST error messages and beep codes ....................................................................................................... 80
Battery replacement .................................................................................................................... 81
Regulatory compliance notices ..................................................................................................... 83
Regulatory compliance identification numbers ............................................................................................. 83
Federal Communications Commission notice............................................................................................... 83
FCC rating label............................................................................................................................ 83
Class A equipment......................................................................................................................... 83
Class B equipment ......................................................................................................................... 83
Declaration of conformity for products marked with the FCC logo, United States only....................................... 84
Modifications.......................................................................................................................................... 84
Cables................................................................................................................................................... 84
Canadian notice (Avis Canadien).............................................................................................................. 85
European Union regulatory notice ............................................................................................................. 85
Disposal of waste equipment by users in private households in the European Union......................................... 85
Japanese notice ...................................................................................................................................... 86
BSMI notice ............................................................................................................................................ 86
Korean notice ......................................................................................................................................... 86
Chinese notice ........................................................................................................................................ 87
Laser compliance .................................................................................................................................... 87
Battery replacement notice........................................................................................................................ 87
Taiwan battery recycling notice................................................................................................................. 88
Power cord statement for Japan................................................................................................................. 88
Acoustics statement for Germany (Geräuschemission) .................................................................................. 88
Electrostatic discharge................................................................................................................. 89
Preventing electrostatic discharge .............................................................................................................. 89
Grounding methods to prevent electrostatic discharge.................................................................................. 89
Specifications............................................................................................................................. 90
Environmental specifications ..................................................................................................................... 90
Server specifications ................................................................................................................................ 90
Technical support........................................................................................................................ 92
Before you contact HP.............................................................................................................................. 92
HP contact information............................................................................................................................. 92
Customer Self Repair ............................................................................................................................... 92