HP EliteBook 2570p Notebook PC - Manual (Page 9)

Backing up your information ............................................................................................................... 71
Performing a system recovery ............................................................................................................ 72
USB Recovery option (select models only) ........................................................................................ 73
Remove everything and reinstall SLED .............................................................................................. 74
12 Computer Setup (BIOS) and Advanced System Diagnostics ................................................................. 75
Starting Computer Setup .................................................................................................................... 75
Using Computer Setup ....................................................................................................................... 75
Navigating and selecting in Computer Setup ..................................................................... 75
Restoring factory settings in Computer Setup ................................................................... 76
Updating the BIOS ............................................................................................................................. 76
Determining the BIOS version ........................................................................................... 77
Downloading a BIOS update ............................................................................................. 77
Using Advanced System Diagnostics ................................................................................................. 78
13 MultiBoot ..................................................................................................................................................... 79
About the boot device order ............................................................................................................... 79
Enabling boot devices in Computer Setup ......................................................................................... 80
Considering boot order changes ........................................................................................................ 80
Choosing MultiBoot preferences ........................................................................................................ 81
Setting a new boot order in Computer Setup ..................................................................... 81
Dynamically choosing a boot device using the f9 prompt .................................................. 82
Setting a MultiBoot Express prompt .................................................................................. 82
Entering MultiBoot Express preferences ........................................................................... 82
Appendix A Troubleshooting and support .................................................................................................... 83
Troubleshooting .................................................................................................................................. 83
The computer is unable to start up .................................................................................... 83
The computer screen is blank ............................................................................................ 83
Software is functioning abnormally .................................................................................... 83
The computer is on but is not responding .......................................................................... 84
The computer is unusually warm ....................................................................................... 84
An external device is not working ...................................................................................... 84
The wireless network connection is not working ................................................................ 84
The optical disc tray does not open for removal of a CD or DVD ...................................... 85
The computer does not detect the optical drive ................................................................. 85
A disc does not play ........................................................................................................... 86
A movie is not visible on an external display ..................................................................... 86
The process of burning a disc does not begin, or it stops before completion .................... 87
Contacting support ............................................................................................................................. 87
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