Scanner does not scan right away, Scanner scans only one side of a two-sided page, Scanned pages are missing at the scan destination – HP Scanjet Enterprise Flow 7000 s2 Sheet-feed Scanner User Manual
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To change the defaults, complete these steps:
1.
Press the Tools ( ) button to start the HP Scanner Tools Utility.
2.
Click the Settings tab, and then select the appropriate Sleep Mode and Auto-Off settings.
●
To specify the period of inactivity after which the scanner goes into Sleep Mode, select 15
minutes or 1 hour from the Sleep: Put the scanner to sleep after: drop-down list.
●
To specify the period of inactivity after which the scanner automatically turns off, select the
appropriate value (1 hour, 2 hours, 4 hours, or Never) from the Auto-Off: Turn off
the scanner after: drop-down list.
The LCD is having display issues or scanner buttons are not
working as expected
The following symptoms indicate a problem with the scanner front panel.
●
LCD issues: The display is blank, or part of the display content is missing.
●
Button issues: Buttons are unresponsive, or the wrong action occurs when you press a button (for
example, you get a single-sided scan when you press Scan Duplex ( ).
●
LED issues: LEDs are not working, or are staying in the wrong state.
If the scanner exhibits any of these problems, contact HP support at
Scanner does not scan right away
Make sure the document feeder hatch is closed, and that the scanner is turned on.
Scanner scans only one side of a two-sided page
●
When scanning using the scanner buttons, press Scan Duplex ( ).
●
When using a scan profile for a non-HP application, verify that the application supports duplex
scanning.
Scanned pages are missing at the scan destination
When scanning, pages that stick together are scanned as one item. The hidden pages are not scanned.
The misfeed (multipick) detection feature stops the scan if multiple pages are fed into the scanner at one
time. To enable misfeed (multipick) detection in an HP Smart Document Scan Software profile, follow
these steps:
1.
Open the HP Smart Document Scan Software.
2.
Select a scan profile, and then click Profile Edit.
3.
On the Scan tab of the Profile Settings dialog box, select Hardware Options.
4.
Select the Misfeed (multipick) detection check box.
ENWW
Scanner operation problems
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