HP Pavilion dm1-4171nr Entertainment Notebook PC - Manual (Page 9)

Using the dedicated recovery partition (select models only) ............................................. 75
Restoring using the restore media ..................................................................................... 76
Changing the computer boot order .................................................................................... 76
Backing up and recovering your information ...................................................................................... 77
Using Windows Backup and Restore ................................................................................ 78
Using Windows system restore points ............................................................................... 78
When to create restore points ........................................................................... 78
Create a system restore point ........................................................................... 79
Restore to a previous date and time ................................................................. 79
13 Setup Utility (BIOS) and System Diagnostics .......................................................................................... 80
Using Setup Utility (BIOS) .................................................................................................................. 80
Starting Setup Utility (BIOS) .............................................................................................. 80
Changing the language of Setup Utility (BIOS) ................................................................. 80
Navigating and selecting in Setup Utility (BIOS) ................................................................ 81
Displaying system information ........................................................................................... 82
Restoring factory settings in Setup Utility (BIOS) .............................................................. 82
Exiting Setup Utility (BIOS) ................................................................................................ 83
Updating the BIOS ............................................................................................................. 83
Determining the BIOS version ........................................................................... 83
Downloading a BIOS update ............................................................................. 84
Using System Diagnostics .................................................................................................................. 85
Appendix A Troubleshooting and support .................................................................................................... 86
Troubleshooting .................................................................................................................................. 86
The computer is unable to start up .................................................................................... 86
The computer screen is blank ............................................................................................ 86
Software is functioning abnormally .................................................................................... 86
The computer is on but not responding ............................................................................. 87
The computer is unusually warm ....................................................................................... 87
An external device is not working ...................................................................................... 87
The wireless network connection is not working ................................................................ 88
Contacting customer support ............................................................................................................. 88
Appendix B Cleaning your computer ............................................................................................................. 89
Cleaning the display ........................................................................................................................... 89
Cleaning the sides and cover ............................................................................................................. 89
Cleaning the TouchPad and keyboard ............................................................................................... 89
Appendix C Traveling with the computer ...................................................................................................... 90
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