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HP Compaq Presario SR1010V CTO Desktop PC User Manual

Updated user’s guide information, Using the headphone connector, Getting help from an analyst using instant support

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Please review this updated information and keep it with
your guides. The information describes:

Using the Headphone Connector

Running Tests for PC-related Problems Using Instant
Support

Getting Help from an Analyst Using Instant Support

Using Memory Cards

Using the Software Repair Wizard

Using Exact Copy in RecordNow!

Using the Headphone Connector

On some systems, the headphone connector is
located on the front of the PC. Look for the
headphone symbol to connect a headphone to the PC.

Running Tests for PC-related
Problems Using Instant Support

(Select models only)
Included with your PC are tests to help you diagnose
a possible PC-related problem.

To run tests for PC-related problems:

1 Click Start on the taskbar, and click Help and

Support.

2 Click Presario PC Help.
3 Click PC Information and Maintenance,

and then click PC Tests.

Getting Help from an
Analyst Using Instant Support

(Select models only)

1 Click Start on the taskbar, and click Help and

Support.

2 Click Connect to Customer Support.
3 Click Request help.
4 Follow the onscreen instructions to submit a problem.

Your PC must be connected to the Internet to submit a
problem.

Using Memory Cards

Your PC may have expanded memory card capacity,
such as 8-In-1 or 9-In-1. In addition to the memory cards
listed in your user’s guide, the expanded models may
support:

Memory Stick

®

(MS-PRO) Memory Card – can be used

in the lower right slot of the 4-slot Reader, inserted
facing up.

xD media – can be used in the upper left slot of the
4-slot Reader, inserted facing up.

Using the Software Repair Wizard

If your PC works improperly or stops because of software
problems, you may be able to repair it using the
Software Repair Wizard.

The Software Repair Wizard guides you through the
process of selecting and starting the right tool for fixing:

Software programs that have stopped working.

Printers or other peripherals that are no longer
working properly with your PC.

Erratic PC behavior.

There are a several software tools included with your PC
that can fix software conflicts or restore application
programs that have been accidentally erased or
damaged. The tools available are:

Microsoft

®

System Restore – return your system to a

restore point when it worked correctly without losing
any recent work.

Software and Driver Recovery – reinstall a software
program or device driver originally pre-installed on
your PC.

System Recovery – a complete recovery of your system
using the recovery partition that stores an image of the
original software.

Updated User’s Guide Information