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HP EliteBook 755 G2 Notebook PC User Manual

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Creating recovery media ................................................................................... 69

Backing up your information .............................................................................................. 69

Performing a system recovery ............................................................................................................ 70

Using the Windows recovery tools ..................................................................................... 70
Using f11 recovery tools (select models only) ................................................................... 71
Using Windows 7 operating system media ........................................................................ 71

12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........................................... 73

Using Computer Setup ....................................................................................................................... 73

Starting Computer Setup ................................................................................................... 73
Navigating and selecting in Computer Setup ..................................................................... 73
Restoring factory settings in Computer Setup ................................................................... 74
Updating the BIOS ............................................................................................................. 75

Determining the BIOS version ........................................................................... 75
Downloading a BIOS update ............................................................................. 75

Using MultiBoot .................................................................................................................................. 76

About the boot device order ............................................................................................... 76
Choosing MultiBoot preferences ........................................................................................ 76

Setting a new boot order in Computer Setup .................................................... 76
Dynamically choosing a boot device using the f9 prompt ................................. 77
Setting a MultiBoot Express prompt .................................................................. 77
Entering MultiBoot Express preferences ........................................................... 77

Using HP PC Hardware Diagnostics (UEFI) (select models only) ..................................................... 78

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 78

13 Support ......................................................................................................................................................... 79

Contacting support ............................................................................................................................. 79
Labels ................................................................................................................................................. 80

14 Specifications ................................................................................................................................................ 81

Input power ......................................................................................................................................... 81
Operating environment ....................................................................................................................... 81

Appendix A Traveling with or shipping your computer ....................................................................................... 82

Appendix B Troubleshooting .............................................................................................................................. 83

Troubleshooting resources ................................................................................................................. 83
Resolving issues ................................................................................................................................ 83

The computer is unable to start up .................................................................................... 83
The computer screen is blank ............................................................................................ 83

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