HP StoreAll Storage - Manual (Page 24)

Is the system power LED amber?
Possible solutions Possible reasons Answer
No action required System functioning properly. No (green)
• Firmly press the Power
On/Standby button and hold
for approximately three
seconds.
• Be sure that the power supply
is undamaged and is fully
seated. Be sure that all pins on
connectors and components are
straight.
• Be sure that all components are
fully seated.
• Update the controller firmware.
• Contact an authorized service
provider for assistance.
• The Power On/Standby button
has not been pressed firmly or
held long enough.
• The power supply may not be
inserted properly, it may have
a damaged connector, or it
may have failed.
• The system may have experi-
enced a short. Controller firm-
ware may be corrupted.
• The system midplane and/or
power button/LED assembly
may need to be replaced.
Yes
Is the power supply LED amber?
Actions Possible reasons Answers
No action required Power supply functioning properly. No (green)
• Remove and inspect the AC
power cords from both power
supplies and reconnect them.
• Be sure that the power supply
is undamaged and is fully
seated.
• Be sure that all pins on connect-
ors and components are
straight.
• Contact an authorized service
provider for assistance.
• Power cords not connected or
AC power is unavailable.
• Power supply may not be inser-
ted properly, it may have a
damaged connector, or it may
have failed.
Yes
Troubleshooting 24