HP XP7 Storage - Manual (Page 24)

5 Troubleshooting
This topic provides troubleshooting information for Compatible XRC.
General troubleshooting
For troubleshooting errors encountered during the Compatible XRC operation, see the HP XP7
Remote Web Console Messages.
For troubleshooting general errors of Remote Web Console, see the HP XP7 Remote Web Console
User Guide.
Console messages
The table shows how to solve the problems when the console messages appear while you are
operating the Compatible XRC.
Table 1 Compatible XRC console messages and troubleshooting
Description Console message
When the message is indicated during a delete operation for the
Compatible XRC pairs, the problem might be the delete pair operation. ANTX5001E Device number*, CMD*,
F7, 0001, 0041, 0E00, Sense data,
occurred VOLSER
*, - - -
When the error occurs, the retained pair status information between the
SDM and the HP XP7 Storage system might differ because the SDM, which
issued XDELPAIR, changes the pair status to DELETE while the pair status
remains unchanged in the HP XP7 Storage system, since the session remains
in it.
Execute the LISTSESS command to confirm whether the session remains.
If the session remains, execute the TERMSESS command to terminate the
session.
If you execute the XADDPAIR command within half a minute of executing
the XDELPAIR command, the ANTX5104E(RC=0901) console message
appears and the Compatible XRC pairs might be suspended. ANTX5104E (RC=0901)
In this case, execute RESUME operation to the suspended pairs.
When you execute XADDPAIR command, wait 5 minutes after executing
XDELPAIR command.
When the message is indicated during a delete operation for the
Compatible XRC pairs, the problem might be the delete pair operation. ANTX5105E (RC=1017)
When the error occurs, the retained pair status information between the
SDM and the HP XP7 Storage system might differ because the SDM, which
issued XDELPAIR, changes the pair status to DELETE while the pair status
remains unchanged in the HP XP7 Storage system, since the session remains
in it.
Execute the LISTSESS command to confirm whether the session remains.
If the session remains, execute the TERMSESS command to terminate the
session.
This error can occur when the Compatible XRC session is suspended and
the RESUME operation is performed after adding a new utility volume or
migrating one with the XADDPAIR command. ANTX5106E LIC ERROR, REAS=00000020
In this case, perform the RESUME operation again.
During I/O, Compatible XRC pairs might be suspended if path failures or
PK (CMPK/MPPK/CMFPK) failures occur. This can happen in z/os2.1 or
later.
In this case, perform the RESUME operation again after failure recovery.
24 Troubleshooting