HP Color LaserJet CP1215 Printer - Manual (Page 73)

Alert message Description Recommended action
Not Connected The product software cannot communicate
with the product. 1. Make sure the product is turned on.
2. Make sure the USB cable is connected
securely to the product and the
computer.
Order Cartridge The identified print cartridge is nearing the
end of its useful life. Order the identified print cartridge. Printing
will continue until Replace
Cartridge appears.
Page Too Complex The product cannot process the page. Press the Resume button to continue printing
the job, but output might be affected.
Printer Mispick The print engine has failed to pick up a piece
of media. Reload the media in the input tray and press
the Resume button to continue the job.
If the message persists, contact HP support.
See
HP Customer Care on page 90 .
Printing The product is printing a document. Wait for printing to finish.
Rear Access Door Open The door is open. Close the door.
Replace Cartridge The print cartridge is empty. Replace the print cartridge.
Replace Cartridge Override In Use A print cartridge has reached the threshold for
end of life, but you have selected the option
to override the message and continue
printing.
Print-quality problems can occur.
Replace the print cartridge.
Replace Supplies More than one print cartridge is empty. Print a supplies status page to determine
which cartridges are empty. See
Print
information pages on page 42 .
Replace the cartridges.
Replace Supplies Override In Use More than one print cartridge has reached the
threshold for end of life, but you have
selected the option to override the message
and continue printing.
Print-quality problems can occur.
Replace the print cartridges.
Resolution Reduction A page requires more memory than the
product has available. The product has
reduced the image resolution so it can print
the page. If the page requires too much memory, try
simplifying it in the original software program.
If you do not want the product to automatically
reduce the resolution, you can turn off the
setting in the System Settings area of the
HP Color LaserJet CP1210 Series Toolbox.
See
Use the HP Color LaserJet CP1210
Series Toolbox software on page 43 .
Supply Memory Error on The e-label for one of the print cartridges
cannot be read or is missing. ● Reinstall the print cartridge.
● Turn the product off and then on.
● If the problem is not solved, replace the
cartridge.
Toner Dam Not Removed One of the print cartridges still contains the
sealing tape from shipping. Open the print-cartridge drawer and make
sure that the sealing tape has been
ENWW Status-alert messages 65